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1 Backing up projects using Language Terminal

Title: Backing up projects using Language Terminal Description: You can back up and restore your projects using the Dashboard or the Manage projects dialog in memoQ. When you back up a project, memoQ also makes a copy of all resources (translation memories,…

2 Cannot confirm my registration in Language Terminal

Symptom You receive an error message when you click the confirmation link in the registration e-mail you received from Language Terminal, or when you paste the activation link from the e-mail in the text box in the Language Terminal website. Resolution Visit…

3 How secure is memoQ cloud?

We have designed memoQ cloud with security in mind, and we are doing everything to safeguard your valueable data. To ensure the safety, privacy, and security of your information, we have introduced a four-layer approach: 1. Protecting Data at Rest In the…

4 I cannot upload files to Language Terminal

Symptom Your file does not get uploaded to Language Terminal: while "uploading", the display is falls apart, or nothing happens, or your browser acts as if it were uploading but the file does not appear on the website. Resolution Please check the brand and…

5 Restoring projects from Language Terminal

Title: Restoring projects from Language Terminal Description: You can restore your projects using the Dashboard or the Manage projects dialog in memoQ. To restore a project from Language Terminal, follow these steps: Start memoQ. Important: Make sure that…

6 Searching light resources in Language Terminal

Title: Searching memoQ light resources in Language Terminal Description: Language Terminal enables you to upload light resources and to share them with others. Light resources are segmentation rules, QA settings, non-translatables, auto-translatables, filter…

7 Sending topic links from memoQ web help

To direct customers to a specific Help topic in an e-mail, the easiest way is to send a direct topic link to the Web help. Here is how you can do that: 1. Open the Web help page in your browser. The Web help page addresses are the following for the various…

8 Troubleshooting: memoQ cannot reach out to Language Terminal

Symptom: On some systems, memoQ displays an error message when it attempts to reach out to Language Terminal, e.g., when the user wants to save a project backup there. The error message contains the following or similar: TYPE: System.InvalidOperationException…

9 Upload and download of INDD files to Language Terminal

Title: Uploading and downloading of INDD files to and from Language Terminal Description: InDesign generates files with the file extension *.indd. This format cannot be imported directly into CAT tools. Therefore, you can save InDesign files as IDML files.…

10 Uploading and sharing of memoQ light resources

Title: Uploading and sharing of memoQ light resources Description: Language Terminal enables you to upload light resources and to share them with others. Light resources are segmentation rules, QA settings, non-translatables, auto-translatables, filter configurations,…