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1 Content Connectors: what happens when the file is being copied during polling?

Title: Content Connectors: what happens when the file is being copied during polling? Description: Content Connectors can poll specific folders for updates. What happens when this polling takes place while content is being uploaded to e.g. the FTP site? This…

2 memoQ ports

Title : Which ports does the memoQ server need for communication? Description : memoQ uses the 2705 and 80 ports. The graphic illustrates the port usage between memoQ server, memoQ client, memoQWeb:

3 Preventing ELM users to edit a TM

Title : Preventing ELM users to edit TMs Context : You are working with translators outside your organization and would like to restrain them from editing your TMs and potentially damaging them. How to : Remove the users you wish to limit the permission for…

4 Project delivery from the Translator to the PM

Title : Project delivery from the Translator to the PM Context : Because of your own internal work-flow, you would like the Translator (TR) to hand in the project to the PM and not the Reviewer (R). Description : The way the workflow is conceived in memoQ…

5 Restoring lost assignments for an online project

Title: Restoring lost assignments for an online project Context: Translator/reviewer assignments are lost accidentally (for example, a user wanted to assign a document to a person, but accidentally assigned all project documents). Description: You will have…

6 Rules regarding Lock and Unlock in memoQ

Title : Can my translators unlock segments? Context : You pre-translate and lock segments before sending out your files for translation, but at times you would like your translators to be able to unlock these segments. Description : Up to v4.5, Reviewer 2…

7 Server not activated!

Title: Server not activated Description: Your memoQ server does not start up. In the server log, and/or in the Windows Event Viewer, you see the "Server not activated!" message. How to: This message - while sometimes it does mean what it says on the can -…

8 Starting a memoQ server without having a server manager installed

Title : How to start my memoQ server without having a server manager installed Context : You wish to start your memoQ server manually, without using a server manager account. Fix : Start the server service directly from the Start → services.msc menu (memoQ…

9 The translation memory is open for exclusive use.

Title: The translation memory (TM) is open for exclusive use. Context: You are trying to use a server-based translation memory (TM) in your project, but you get an error message about the translation memory or term base being open for exclusive use. This…

10 Users cannot connect to resources (and, as a result, online projects) after a server was moved

This is a troubleshooting article. Please read through it before you start making changes to your system. Symptom: After a server is moved, references to the old server remain on the translators' computers. As a result, translators cannot connect to TMs and…