Quick Jump Menu
Categories
There are no subcategories in this category.
21 General Error: Opening a document for translation throws error message

Title : Error message appears upon opening any translation document Context : You cannot open translation tabs. Upon opening you are confronted with a general error. memoQ Version: Any Description : When the general error message appears, click on “More”…

22 General Error: Updating view but view is dirty

Title :General Error: Updating view but view is dirty Context : You are working on a translation when you attempt a “Find” in the document. You are then confronted to a general error message stating: “ Updating view but view is dirty “ Description…

23 How to configure the timeout values for memoQ (the client) when it reports timeouts

This is a troubleshooting article. Please make sure you read it through before making changes to your system. ! Please note that the below solution is only working up to version 6.2! Symptom: memoQ reports a timeout error (or simply freezes) when you try…

24 memoQ does not start and shows a MemoQ.Common.Legacy error

Title: memoQ does not start and shows a MemoQ.Common.Legacy error Description: When you start memoQ, it does not start and gives you the following error message. TYPE: System.NullReferenceException MESSAGE: Object reference is not set to an instance of the…

25 memoQ server service won't start (after an upgrade)

Context: you just upgraded your memoQ server to a newer major version, and now the memoQ server service won't start. Fix: here is an extract from the memoQ server upgrade guide (available from http://kilgray.com/resource-center/user-guides): On some occasions,…

26 Resetting the translation interface layout

Whenever you get some strange screen layout, please use this "fix": This kind of error is rather easy to fix, open a document and use the Reset current layout option from the View menu. In case it doesn't work, exit memoQ and delete the following files: Vista…

27 Troubleshooting: memoQ cannot reach out to Language Terminal

Symptom: On some systems, memoQ displays an error message when it attempts to reach out to Language Terminal, e.g., when the user wants to save a project backup there. The error message contains the following or similar: TYPE: System.InvalidOperationException…

28 Why can't I confirm a segment sometimes?

Title: Why can't I confirm a segment somtimes? Description: It can happen that you work in a checked out online project. The project contains online TMs. While you are translating, you confirm your segments to the primary (working) online TM of this project.…