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1 Additional server licenses don't show up in the license list

Title: Additional server licenses do not show up in the license list Context: You have received additional licenses, but they don't show up in the list of licenses after updating the server licenses. Description: The server activator tool doesn't always download…

2 ELM license requirements in memoQ.

Title : Requirements to use an ELM license in memoQ. Context : You intend to send an ELM license to a translator, or you are a translator that is about to receive an ELM license. Description : In order to use an ELM license in the memoQ client you must first…

3 Error: "No ELM license received from server"

Title : Error: "No ELM license received from server" Context : You are working for an Enterprise or LSP that sends you a job as well as an ELM license to work on their online project. When trying to activate that license you get the following error message:…

4 Installing memoQ on a third computer.

Title : Installing memoQ on a third computer. Context : For some reason you need to install memoQ on a third machine, but your memoQ license only allows you to install a single serial on two distinct machine. Description : Because each serial is associated…

5 memoQ translator pro trial

Title : Trying memoQ out, 45 days free trial. Context : You are considering the purchase of a memoQ translator pro license. In order to make up your mind you can apply for a 45 days long trial of a translator pro license. Description : The trial or demo isn't…

6 Server not activated!

Title: Server not activated Description: Your memoQ server does not start up. In the server log, and/or in the Windows Event Viewer, you see the "Server not activated!" message. How to: This message - while sometimes it does mean what it says on the can -…

7 Using different versions of memoQ

Title: Using different versions of memoQ Description: At Kilgray our upgrade policy allows licensed users to get upgrades for a year after the purchase date free of charge. Recently we had a number of users asking how they can work with customers who are…