Known issue: memoQ hangs in online projects with "Saving to server" message in the status bar
Reference Number: AA-00689 Created: 21-07-2014 12:42 Last Updated: 21-07-2014 12:42 0 Rating/ Voters

Title: Known issue: memoQ hangs in online projects with "Saving to server" message in the status bar

Description:   With memoQ 2014 build 7 and before there is a known issue that can cause memoQ to become unresponsive when translating in an online project, with
a "Saving to server" message in the status bar.

Affected software:   It affects memoQ 2014 only, build 7 and before. memoQ 2013R2 and earlier versions are not affected.

Symptoms:    This happens only when using the automatic document saving to the server. When the user tries to issue editing commands while memoQ is still saving previous changes to the server, memoQ may become unresponsive.

Status:    Kilgray is aware of the problem and has taken the appropriate steps. The upcoming build 8 update of memoQ 2014 is expected to solve the problem.

Workaround:   If you switch to manual synchronization, the problem goes away. In that case, you need to synchronize documents manually as described in the following help topic:

http://kilgray.com/memoq/2014/help-full-en/index.html?one_type_of_an_online_project_.html

Another possible workaround is to wait when seeing the "Saving to server" message in the status bar, not attempting to edit the document or issue any command that changes the content of the document while the message is still visible.

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