Installing memoQ on a third computer.
Reference Number: AA-00257 Created: 11-10-2012 09:19 Last Updated: 11-10-2012 09:19 0 Rating/ Voters

Title: Installing memoQ on a third computer.

Context: For some reason you need to install memoQ on a third machine, but your memoQ license only allows you to install a single serial on two distinct machine.

Description: Because each serial is associated to the machine it has been used on you cannot use the same serial key as you have used on another machine, even after you have uninstalled it on one of the previous computers.

Fix: Please contact Kilgray's support team ( and specify which serial you need deactivated (make sure you always indicate the full serial number used, along with the last three digits on each workstation where this serial number was used).

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